Child support

Why would child support tell me they cannot tell me where money is coming from? I know ex is not working and I am getting payments that are clearly not from a garnishment of any kind. Any ideas? I thought taxes but I read that any refunds for taxes would ONLY go to what is in the arrears and that is not the case.

I am not a lawyer. “Child Support” won’t tell you because they have no legal obligation to, because they don’t know, because it’s not relevant, etc… If you’re getting the payment, why does it matter where it’s coming from? I believe that’s probably their thought also.

I have no knowledge as to why child support enforcement will not give you this information. Perhaps it is because they do not keep track of it.