I am feeling lost and like no one has been of any help through the local state child support agency. A little background information, I have contacted my child support case worker many times to have a review completed and even her supervisor. My son’s father is currently in the military and stationed in TX, while we are living in NC. My ex pays little every month and we have not had a review in over 3 1/2 years. The current order is based off when he lost his job before him joining the military. I contacted my case worker to have a review started for a potential increase but according to child support enforcement they are unable to locate him as of now because he will not respond to any letters sent to him or return their phone calls. I know his contact information (address, phone number and even his military location of his unit and their contact information) all of this was given to the child support enforcement supervisor I personally saw. I feel as if i keep getting the run around from them and would like to know if anybody knows what my next steps should be, since child support is not doing what they are suppose to according to the North Carolina child support manual online I have read over. He has been paying very little for the past 3 1/2 years that was based upon him not working at all, and all his child support per month can pay for is school lunch. Please help me!
Thank you!